“For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option”

It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.

  • lemmiter@lemm.ee
    link
    fedilink
    arrow-up
    0
    ·
    9 months ago

    How is it not a thing everywhere? Great new feature. Very innovative. Now introduce it everywhere.

    • supimacat@lemmy.blahaj.zone
      link
      fedilink
      arrow-up
      0
      ·
      9 months ago

      yes but the way it stands right now, tips are still important right? until you get to a decent baseline minimum wage, workers will need tips to sustain themselves. is the new wage enough for sustenance in NY?

      • Rediphile@lemmy.ca
        link
        fedilink
        arrow-up
        0
        ·
        9 months ago

        The way it stands right now, where base wages are not sufficient, is specifically because of tipping. Until people stop tipping, employers will continue to use it to subsidize wages that they should be paying. Whereas if people stopped tipping, the employers could not do that.

  • Queen HawlSera@lemm.ee
    link
    fedilink
    English
    arrow-up
    0
    ·
    9 months ago

    Tipping should be optional, a bonus for a good job. Not a subsidy for billionaires who can afford to pay their damn workers triple what they’re making.

  • ArtificialLink@yall.theatl.social
    link
    fedilink
    English
    arrow-up
    0
    ·
    9 months ago

    This is the way it should be everywhere. I’m sorry but tipping before the order is even delivered creates a fucked up incentive with the drivers and the people getting food. Especially when apps like DoorDash make it very apparent. Who tipped well before they even pick up food. The tip should always be rendered after service.

    • guyrocket@kbin.social
      link
      fedilink
      arrow-up
      0
      ·
      9 months ago

      I agree. Pre tipping is not a good idea.

      I also tip in cash whenever I can. Less chance of middlemen stealing it and “server” can decide to declare it as income or not.

  • Jah348@lemm.ee
    link
    fedilink
    arrow-up
    0
    ·
    9 months ago

    Ah man this company is being a real cunt and for that reason we should reduce wages.

    … What? What is the goal?

    • BraveSirZaphod@kbin.social
      link
      fedilink
      arrow-up
      0
      ·
      9 months ago

      You’re still paying them, just less directly. It’s not like a restaurant goes to a money tree to get wages for its employees; it’s the same money you gave them for your food. You can price that cost directly into the menu items or have it be a separate tip, but the only effective difference is vibes.

      • Kalash@feddit.ch
        link
        fedilink
        arrow-up
        0
        ·
        9 months ago

        What does self-checkout have to do with this paying your workers? Not using it just means you have to stand in line on regular checkout. That’s not benefiting anyone.

        • Maeve@kbin.social
          link
          fedilink
          arrow-up
          0
          ·
          9 months ago

          You want to give a multimillion corporation free labor so the cfo can buy a new private jet, that’s your prerogative. It’s not mine.

          • Kalash@feddit.ch
            link
            fedilink
            arrow-up
            0
            ·
            edit-2
            9 months ago

            What free labour though? The act of using the little scanner before you put the items in my bag? Yeah, I’d rather do that and go through checkout in 5 seconds than watching someone else scanning my grocieries for 2 minutes (which I then have to put in my bag again).

            I’ve someone else get’s a private jet because I save time … well, that’s just a win-win.

          • Rivalarrival@lemmy.today
            link
            fedilink
            arrow-up
            0
            ·
            9 months ago

            I’m not British. Waiting in line is labor, not the national sport. It is something I would rather not be doing, but I am forced to do as a condition of acquiring my groceries.

            Self-checkout takes much less labor, valued in the only way that menial labor can be valued: time.

      • Rivalarrival@lemmy.today
        link
        fedilink
        arrow-up
        0
        ·
        9 months ago

        The way I see it, I’m either going to be “checking out my groceries”, or I’m going to be “standing in line”, watching a cashier work.

        I don’t see a compelling reason why I should spend more of my valuable time waiting and watching someone do a job than just doing that job and moving on with my day.

  • fiat_lux@kbin.social
    link
    fedilink
    arrow-up
    0
    ·
    9 months ago

    So better minimum wage laws also encourage businesses to make their user experience less hostile to users? Nice.

    Remember DoorDash’s decision to change their interface to stop asking users for more money, when they inevitably point to their riders and say minimum wage laws have reduced their income. They knew the riders in the areas affected by better minimum wage would benefit greatly if they left the experience as it is, and they don’t want that used as evidence in other states for their own minimum wage laws. This us why they haven’t changed the interface for other states, where their riders are still living on as little as DoorDash can legally get away with paying.

  • rodneylives@kbin.social
    link
    fedilink
    arrow-up
    0
    ·
    9 months ago

    I DoorDash regularly. I frequently get offers so low that it’s not worth it in gas+time to deliver them. There’s a chance that a lowball offer will tip me after the fact, sure, but it rarely happens, probably only one time in ten.

    If the initial offer doesn’t tip, and not just tip but enough to make it worth it relative to the travel distance and time, then I don’t accept it. No experienced driver would, and no driver should.

  • NMS@startrek.website
    link
    fedilink
    arrow-up
    0
    ·
    9 months ago

    I’d be more satisfied if they just stopped calling them tips. They aren’t a tip. Door Dash gives drivers about a $2.50 incentive to even bother looking at the orders that pop up, but it’s up to them to decide whether to take the orders. So you’re quietly negotiating with a complete stranger to go pick up some taco bell and bring it to your house at 3 a.m. it’s a bid. Not a tip.

    Calling it a tip is disingenuous and why a hell of a lot of people never “tip” at all.

    • June@lemm.ee
      link
      fedilink
      arrow-up
      0
      ·
      9 months ago

      They’ve recently lowered the base pay to $2. I’ve had ‘offers’ pop up for $2 on a 10 mile delivery. If I were to accept that I’d be losing money on the delivery.

      • Rivalarrival@lemmy.today
        link
        fedilink
        arrow-up
        0
        ·
        9 months ago

        You say “losing money”, but I want to quantify that for those reading along:

        IRS allows us to claim $0.655 per mile in expenses. DoorDash’s $2 base fee covers only the expenses on a 3 mile trip.

        A 10 mile trip costs $6.55. DD pays $2.

        But that’s not the end of it. That 10-mile trip took me at least 4 miles outside of my zone. I need to get back to it before I can reasonably expect to receive offers again. I need about $9.17 before I earn one red cent. All that driving and waiting for your food took me about an hour. Just to make minimum wage, I need to gross $16.42. DD pays $2. I need about a $15 tip from you to make minimum wage.

        • Dogyote@slrpnk.net
          link
          fedilink
          arrow-up
          0
          ·
          9 months ago

          -sigh- speaking from experience, it doesn’t cost you $0.65 a mile to drive. Perhaps you could make that argument if you bought and insured a new gas guzzler specifically for delivery driving, only took it to the dealership for maintenance/repairs, and only filled up with premium. If you’re doing that, then… you should probably work for someone who makes decisions for you.

          • Rivalarrival@lemmy.today
            link
            fedilink
            arrow-up
            0
            ·
            edit-2
            9 months ago

            The $0.655 per mile is the IRS rate for travel, and is intended to cover gas, maintenance, depreciation, etc.

            You are not counting the replacement cost of the vehicle in your calculations. Once you deplete your current vehicle of all of its value, you have to acquire another vehicle, functionally equivalent to the vehicle you started with. If you don’t do that, your “income” is partially from depleting the value of your asset.

            Most drivers make that specific error, because it is not a straightforward calculation, and varies considerably on the driver’s specific circumstances. I use the IRS numbers in an attempt to normalize widely disparate expenses.

            Even if it does indeed cost you far less than $0.655 per mile, your AGI will be based on the assumption that you do pay that number.

            • Dogyote@slrpnk.net
              link
              fedilink
              arrow-up
              0
              ·
              9 months ago

              lol yeah sure. I don’t know what kind of car you’re exclusively using for delivery driving, but by your logic mine was covered very quickly. So no, it definitely didn’t cost me $0.65 a mile to drive with that in mind.

              • Rivalarrival@lemmy.today
                link
                fedilink
                arrow-up
                0
                ·
                9 months ago

                That’s fine.

                The only thing it really tells me is that you are better off using the standard mileage deduction than itemizing your actual vehicle expenses.

                • Dogyote@slrpnk.net
                  link
                  fedilink
                  arrow-up
                  0
                  ·
                  9 months ago

                  I guess you missed the part where your $0.65/mile driving cost argument totally breaks down.

      • NMS@startrek.website
        link
        fedilink
        arrow-up
        0
        ·
        9 months ago

        I would argue that that’s what we already were supposed to have. Or at least that’s how it’s marketed to prospective drivers. And then they find out that Door Dash can make you hurt if you don’t want to drive 12 miles into a dangerous neighborhood for two dollars.

  • Kalash@feddit.ch
    link
    fedilink
    arrow-up
    0
    ·
    9 months ago

    Well, that’s a positive development, though probably for the wrong reasons.

  • Surp@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    9 months ago

    I’m 100% for not tipping in USA. But the bastards that own the restaurants and company’s won’t pay these people what they deserve. Time for nationwide strike in the restaurant/food delivery industry imo.

    • Tedesche@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      9 months ago

      Time for nationwide strike in the restaurant/food delivery industry imo.

      That will never happen, because the truth is that these folks do make more from tips than they would from any sort of overall wage increase. Unfortunately, but not surprisingly, tip-receiving workers tend to favor the tipping system in my experience.