As someone who works for a large utility company on the distribution side, the small ones on poles or in underground neighborhoods are still tough to get with backorders causing delays in projects. It’s gotten a lot better, but it’s still slow on them.
People are ignorant af. Surge pricing is exactly the same as offering a discount on prices during the less busy times and suddenly people are ok with it. “Our businesses surge from 1030-1300 and 1700-1900 so we’re gonna charge $15 for the meal that’s normally $13.” Is the same exact situation as: Xyz economic situation is causing us to raise prices across the board, so we’re gonna now charge $15 for this meal. Oh wait business is slow, offer them a discount outside of these hours: 1030-1300 and 1700-1900.