Perhaps you’ve noticed. We have reached a tipping point in the country over tipping.
To tip or not to tip has led to Shakespearean soliloquies by customers explaining why they refuse to tip for certain things.
During the height of the COVID-19 pandemic, customers were grateful for those who seemingly risked their safety so we could get groceries, order dinner or anything that made our lives feel normal. A nice tip was the least we could do to show gratitude.
But now that we are out about and back to normal, the custom of tipping for just about everything has somehow remained; and customers are upset.
A new study from Pew Research shows most American adults say tipping is expected in more places than it was five years ago, and there’s no real consensus about how tipping should work.
The first comment on that article when I read it, the guy says he will not tip his delivery driver if there’s a delivery fee. I can’t believe that after all these years, people still think that a driver is going to see one cent of a delivery fee. I remember Pizza Hut implementing a $1 or $2 delivery fee back in the late 90s, and our tips took a big hit. Back then, I figured that was just a learning curve, and eventually soon people would understand that it is not part of a driver’s compensation, but I guess here we are, 25+ years later.
Please don’t punish workers for a corporation’s greed. A delivery fee is not a tip.
Stop agreeing to work for greedy corps and then getting upset when customers pay the advertised price
I’m generally against tipping because in my part of Canada, tipping is “supposed to be” about 15~20%, yet we pay servers no less than any other service worker. A server gets paid the same hourly wage as a McDonalds worker.
Delivery drivers are where I still feel fine about tipping. They’re often paying for their own vehicles and gas, insurance, all kinds of added expenses. But they’re making the same hourly rate as someone in a restaurant.
How about employers paying livable wage to their workers.
The whole forced tipping is bizzare. And the fact that for some reason workers are seeing it as a conflict with a customer and vice versa is also weird. Businesses are screwing with both parties and pushing the blame.
Sincerely, an European.
Waitstaff get paid well below minimum wage; tips are required to make up the difference.
Delivery drivers - and everyone else who isn’t waitstaff - get paid minimum wage. It sucks, but that’s the deal.
This is regional, some places don’t have reduced min wage for tipped employees. Servers make the same min wage as everybody else and earn tips on top of that.
Let’s get one thing straight - if the customer paid a fee for delivery, and you didn’t get paid for doing your job? That’s your problem to solve, my dude. It’s not solved by introducing a tip, it’s solved by people refusing to work for corporations with bad practices, or striking, or unionising.
To be honest, I’m really getting tired of tipping. I don’t see any waiters or delivery drivers trying to save my job from getting outsourced to another country, so why am I all of a sudden responsible to help them fight the corpos?
Here in the UK most takeaways charge a delivery fee but pay the drivers a set hourly / nightly rate whether it’s busy or quiet. Expecting people to pay twice for delivery isn’t acceptable.