Crunchyroll
- Read the article on account deletion.
- Submit a support ticket.
- Get response: pLeASE Be awaRE cRuNChyRoll CustoMEr SUPPorT no lONGEr diReCTLY handleS CUstOmEr Data reQUests FoR gDpR, CCPa, aNd lgPd.
- Remind yourself that your ticket wasn’t entirely useless. They gave you links to multiple forms to delete your account depending on the jurisdiction.
- Navigate to “CCPA Request Form” if you live in California. “All Other Requests” if you live outside of California.
- Select the appropriate form based on whether you live in the “European Union and the United Kingdom,” “Brazil,” or “United States, non-California” region. If you live outside of these regions, send an email to the listed email address. I go with the “European Union and the United Kingdom” region.
- Indicate that you are a customer.
- Specify that you want to make a data erasure request.
- Click on “Crunchyroll, Crunchyroll Games” among the options, disregarding the other unrelated services.
- Provide your first and last name, email address, and country of residence.
- If you receive an email stating they couldn’t find your Crunchyroll Games account, respond that you don’t possess a Crunchyroll Games account.
- Sign an account deletion contract with the blood of your newborn.
- Support may delete your account, they didn’t delete my account yet.
Piracy
Account? What is account? Can you eat account? Is account an instrument?
So where is the maze for the pirate ship?
(We need some piracy memes with this)
If a website has a German version, try using that. By law every web page here must have an (pretty much) directly findable button to cancel your account. Even when you are logged out. It normally is positioned in the footer of the page. Search for “kündigen” on the page and fill in the form.
Note that not all pages still do this. But normally even just threatening to sue should add it, as they really wouldn’t be able to go against this in court. Tho crunchyroll does not seem to have this. Maybe I should create an account and do some trolling.
Or just use GDPR and write a cancellation mail. I am pretty sure in most countries they need to accept it. Do not forget to add a deadline of a few business days.
This is about account deletion, not cancellation. But cancellation is also a fun topic in its own right. I don’t know about Germany, but cancellations are a solved problem here in Austria, even accounting for shady business practices. 3rd-party services exist that fully automate the cancellation process for most cases. They email the company, send another reminder email, store the email server response as evidence for court, and submit a complaint to the responsible Schlichtungsstelle, which then light a fire under their ass to cancel your service. If they’re retarded enough to not cancel your service, then you can always take them to court with the stored evidence.
Doing some legal trolling, very German of you. Nice.
My piracy website has literally a link that when you click it you purge your account and its prohibited to put that link in the chat…
And yes there are accounts but they are just for keeping track and the chat + some other social features
Btw just send Crunchy roll a GDPR data removal request. They are legally required to remove all your data then.
Private trackers are also quite easy to delete accounts in anyways
I really wish government would crack down on this. Every regulatory entity should be on this because it’s nearly impossible to actually get your data deleted. Let alone even send a request without hurdle or hassle.
And everyone is like ya no this is all fine privacy buy iPhone… *flips water bottle
Even though I agree that the piracy-route is easier and more comfortable, it’s good that account deletion isn’t as straightforward as a single button on the account page, without further verification. I certainly wouldn’t like to lose my Steam library just because my Steam account details were leaked once. A second and maybe even third separate step being necessary is smart for anything that involves a substantial amount of money.
Their account deletion policy aside, Crunchyroll is like one of the last remaining bastions of solid streaming for a very reasonable price that hasn’t increased in many years.
There’s plenty of streaming services to cancel and switch to piracy on legitimately, I don’t personally believe Crunchyroll to be one of them.
I dumped them when they asked me to turn off my ad blocker after paying. Not to mention the drama with censoring dubs enough to change plot elements.
Yeah, admittedly, those two things are annoying.
I haven’t personally experienced the adblocker thing though, I suspect it’s not intentional, but I’m purely speculating there.
The censoring thing I have run into, and it is very irritating, so I’m with you on that.
One small blessing of them being so technically incompetent is that there is no DRM, so you can just use yt-dlp to download whatever show you want to keep. It’s just a small pain to do because you need to download your login cookie to pass to yt-dlp.
Until they can provide a better product than the people doing it for free I’ll stick to the fansubs
ai?
Checks notes, it says that I’m human, but idk for sure.
Can you draw a hand?
Yes
I dunno… Looks like AI coulda done this still.
Some piracy sites do have accounts, just mostly small-scale.
Most of this complaint really doesn’t have to do with piracy…I mean a lot of account sites don’t even have anything to pirate.
Most piracy websites don’t need accounts to pirate content. You don’t need to delete accounts if you don’t need accounts. Therefore, account deletion is a zero step process for the average pirate, compared to Crunchyroll’s eye-watering 13 steps. So yeah, I think this is related to piracy.
Not really, it’s more internet in general. And if we look at social media, they have accounts as frustrating as crunchyroll to fully delete but without anything to pirate.
Like it’s a fair complaint but, to be fair
If you’re trying to delete your account you’re already going to a different provider (in this case, piracy), so it’s not like you would’ve happily come back to Crunchyroll just because they let you delete your account easier.
Ironically Crunchyroll actually started off as a illegal for profit pirated-video site
Same for Hulu. I stopped using it when they started charging and lost content that was “exclusive” to netflix.
I can’t find anything about this on the web. Did they rebrand?
Partly cause I’m too lazy to go find my wallet and party because of these things I use virtual cards like privacy.com. I did for crunchy roll and I’m pretty sure Icanceled by killing the card