Shrinkflation may be a valid business choice: misleading the customer should not be. Yes the label was required, which is a great starting point, but if the box appears the same size, who looks at the label? If the old size is not present, what do you compare with? Are you holding the customer responsible for memorizing the net weight for every product over the time range they may use it?
You want to reduce the size, that’s your choice, but honesty means the customer will notice
You mean… like printing content measurements on the package?
Not saying shrinkflation isn’t wrong, but interfering in private enterprise to that extent is both illegal and excessive.
You wouldn’t want to live in a country where the chief executive has that kind of power.
Shrinkflation may be a valid business choice: misleading the customer should not be. Yes the label was required, which is a great starting point, but if the box appears the same size, who looks at the label? If the old size is not present, what do you compare with? Are you holding the customer responsible for memorizing the net weight for every product over the time range they may use it?
You want to reduce the size, that’s your choice, but honesty means the customer will notice