NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.

Fridge failures: LG says angry owners can’t sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems…

  • XEAL@lemm.eeEnglish
    4·
    4 months ago

    Reminds of that video of Louis Rossmann where he says something like: if a company writes something in small print and/or on places where people won’t look, it’s because the company knows they would lose customers and damage their PR if people knew about it.

    Aside of being legal or not, if LG really wanted their customers to be aware of their BS, maybe they should have put a big ass plastic warning sticker in the front of the fridge itself, preferably holding the door/s locked or on the inside, somewhere annoying where nobody would miss it.

        • OrderedChaos@lemmy.worldEnglish
          0·
          4 months ago

          Serious question. How is he a staunch capitalist if he is always advocating for right to repair? For consumer rights?

          • agitatedpotato@lemmy.worldEnglish
            1·
            4 months ago

            Consumers having rights doesn’t change the type of economic system. You could have consumer rights under feudalism and that would still be feudalism. The right to mend you own fence wouldn’t make your feudal lord any less of your feudal lord. Heck and that example is even a worker right not a consumer one.