I had been on reddit for over 10 years. I had a huge karma total. I was a mod of several groups. Some political some not. As a mod I never banned anyone unless they obviously broke the group rules, called for violence, or harassed others.
About 5 years ago I was Permanently banned site wide. The post or comment (I don’t remember anymore) violated NO rules but apparently got many “reports”. After about 3 months I was finally able to find an Admin who reviewed my case. They reinstated me and came right out and said that I should not have been banned.
Then about a year ago I was permanently site wide banned again. Same scenario. Obviously broke no rules. But I’ll bet there were tons of “reports” which I think catches the attention of the admins. In my experience there I also saw numerous cases of trolls that would get pissed off at someone and then systematically go through their history and “report” every comment and post.
In the groups that I moderated I would see all the constant “reports”. Most were always from the same people who apparently had empty lives.
I have tried the standard appeal process without even an engagement over the issue by an Admin. I get the feeling that it is totally automated now and there are no actual ban reviews.
Does anyone have any suggestions on how to get to an individual Admin where I could actually discuss my ban?
Personally, I’d suggest you take this as a good reason to move on. It’s obvious they don’t care who gets caught up in their subpar moderation and even if you do find the right person to help you there’s nothing stopping it from happening a third time.
good point that I didn’t consider. why go through the hassle if based on prior experience it would probably happen again.