So you guys remember that FOI request to AmbVic I was considering last month? Well I decided to go ahead and make it. They seemed a little, um, unsure about what I was asking for. They misspelt my name, deemed my request invalid because they thought I was requesting information about an ambulance attendance so they wanted ID, a phone number, and more information. Then 12 minutes later they sent me another email stating they realised I was not requesting that information (but nothing else) then an hour later sent a third email apologising stating they realised I was not requesting information about an ambulance attendance, I didn’t need to provide ID, and I did not need to provide a phone number.

Well, they finally processed it and provided a list of all the branch locations and their addresses today. But they sent it as an encrypted excel workbook thing that they didn’t provide me permission to open…

Also, I don’t want to rag on them too much, but their emails have had so many typos and grammatical errors I found it kind of concerning.