I sold my Synology NAS as soon as I found out, that I can’t change the underlying software (DiskStationManager). It wasn’t open source and the hardware was dependent on that propriatary software. As soon as they decide, that your device is too old, they drop support and you are left with an unsecure brick.
And you are saying the software is open source. Did I miss something? Did something change?
It would be easy to unlock the devices for different Software - like ugreen does.
And imagine all the possible backdoors in their software. No one can check, because it is closed source. And this on a device with your most senisble data.
Calling their acting ‘responsible’ is a huuuge strech.